Frequently Asked Questions

 

Do you accept insurance?

I currently accept:

  • Blue Cross Blue Shield TX including:
    • HMO - Blue Essentials
    • HMH - Blue Premier HMO
    • BCP - BlueChoice PPO
    • HME - Health Select
    • PMB - Medicare Advantage PPO
    • HPN - Blue High Performance Network
  • Cigna
  • Aetna
  • United Healthcare/Optum
  • Medicare
  • Tricare
  • Humana
  • First Health Network
  • Curalinc
  • CareNCare

Through Sondermind, I accept:

  • Aetna
  • Aetna Boon-Chapman
  • Aetna GEHA
  • Aetna Meritain
  • Apostrophe
  • Blue Cross Blue Shield TX PPO
  • Blue Cross Blue Shield TX PPO Medicare Advantage
  • Cigna
  • Cigna HealthPartners
  • Cigna Scott & White Healthplan
  • Cigna TPA
  • Cigna-EAP
  • Friday Health Plans (TX)
  • Medicare
  • Optum/United-EAP (TX)
  • Oscar Health Plan
  • Oscar Health Plan Medicare Advantage
  • SonderMind - Self-pay by Credit Card
  • United All Savers
  • United BIND
  • United GEHA/Shared Services
  • United HealthScope Benefits
  • United Healthcare (TX)
  • United Healthcare Golden Rule
  • United Healthcare Medicare Advantage
  • United Oxford (TX)
  • United Student Resources (TX)
  • United UMR

Check back for updates if you do not see your insurance provider on the list.

 

Is hypnosis covered by insurance?

It depends on the insurance. Some insurance companies will cover hypnotherapy, however some will not. Call your insurance company to be sure.

 

How can you do Reiki virtually?

Because energy is amazing, I’m able to do Reiki on you whether you are at home relaxing, in your car during traffic, or while playing with your children. I use my Reiki bear as your substitute and begin to work on you through the bear.

 

How can you do Crystal Healing virtually?

I use a picture of you (not necessary) plus a large drawing of your body. While you are relaxing at home, I will start placing stones on the drawing as if you were there. The energy from the stones will be transferred to you through the paper.

 

How can you do Chakra Balancing virtually?

Just like crystal healing, I will use a picture of you (not necessary) plus a large drawing of your body. While you are relaxing at home, I will use stones and a pendulum to unblock and balance your chakras. The energy will be transferred to you through the paper.

 

Do you offer in person sessions?

In person sessions will be available starting Sept 2022. Virtual sessions will still be offered as well. You will be provided with an option to choose between Virtual or In Person during scheduling when both are avaiable.

 

I don’t have insurance, but I can’t afford counseling. What can I do?

If you aren’t able to afford counseling right now due to the pandemic or any other financial difficulties, please email contact@trueeternalbliss.com for a low cost rate. All rates are dependent on the situation of the client and a monthly reassessment is done to determine eligibility.

 

I’m interested in services. Where do I fill out paperwork?

Once you have expressed interest in a service, you will be emailed a link to a private, secure, HIPPA compliant Patient Portal. On this portal, you will be able to fill out intake forms, send direct messages, and schedule your appointment.

 

I scheduled my appointment, but I have to cancel less than 24 hours ahead of time. What happens?

I understand things happen where you have to cancel. If you have to cancel 24 hours ahead of time, simply email contact@trueeternalbliss.com or heal@eternalblisstherapy.com, call or text 817-476-0317, or message from the website "Contact" page. If you cancel less than 24 hours ahead of time, you will be charged a fee for late cancellation. If you are a no-show, you will be charged the full amount of the session.

 

It’s an emergency! I need an immediate session! What do I do?

If it is an emergency where you are in need of medical or mental health assistance, please call 911. If you need to book a session less than 8 hours ahead of time, email contact@trueeternalbliss.com or heal@eternalblisstherapy.com, or text 817-476-0317 to see if there are any available spaces for the service you want.

 

I bought something from the store and I want to return it. How do I do that?

Email contact@trueeternalbliss.com and describe the reason you want to return the item, your order number, and picture of the item bought. You will then be emailed with information about how to return the item and if it’s eligible for return.

 

How will I receive my money back? How long will that take?

You will receive a store credit within 3-4 days of eligibility determination.

 

I’ve never done hypnosis. Will I be clucking like a chicken?

No. Most people’s introduction of hypnosis is a Vegas show where people are barking like dogs or acting out of the ordinary. Hypnosis is actually very calming and simple. All you have to do is listen to my voice and respond when I need you to. It’s equivalent to a meditation session except sometimes you may talk through the session. Everything will be explained in further detail during your first session.